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Hello, I'm Geofery James Tolosa

Technical Support
and Hardware Technician
Based In Cavite.

About Me

I am a person that is open to everything like suggestions, ideas, and support. For my background check, I graduated from Lyceum of the Philippines University I took 2 years of computer engineering and 4 years of Information technology

While I'm studying I've been also working online jobs like being a computer technician, Discord community moderator, Discord chatter, and a data analyst (Thesis) after I graduate I found a job as a technical support representative, and that's where I'm currently working right now

Based on my experience I've been exploring too many things like programming, server management, customer support representative and network management. everything I've learned is around my environment our computer cafe, university, and in a call center.

I've been also trying photoshop, Java programming, and cisco. The programming language I've learned is HTML, MyPHP, and some Java programming. I hope I'll learn more in the future and develop myself As the years pass by I'm looking for a long-term investment of work and exploration of knowledge

Work & Education

April 2022 - Present

Callmax Solutions Inc.

Technical Support representative and Process Executive

I worked as a technical support representative under the account of Haircuttery, as my thing I do there is most of the time technical stuff like printer, invoice, emails, computer, internet, and admin panel management like resetting passwords and many more

January 2022 - March 2022

Lyceum of the Philippines University

Internship

I worked as a Data Analyst and a Scriptwriter in our project Anitorya it is related to our thesis but more informative and having consultation and advice from our professor about the role that we have in the team

August 2021 - March 2022

Chumbi Valley

Discord Community Moderator/Administrator

It's a play-to-earn game in the crypto-verse in which you can earn cryptocurrency while playing the game inspired by studio ghibli, pokemon, and Stardew valley. I work at Chumbi Valley as a Community moderator to moderate the forum, remove chat toxicity, bots, and spam, and answer frequently asked questions

December 2021 - March 2022

Jannah Nava(Client)

Virtual Assistant

I worked as a virtual assistant while I'm not on a shift in Chumbi Valley, my job description there is to make sure that my client will get a whitelist to be eligible to buy her NFT(Non-Fungible Token) in pre-sale after the public sale.

July 2010 - Present

Tolosa Computer Cafe

Technician and Cyber Cafe Manager

I worked as a technician in our family business I installed servers, and troubleshoot network problems, I can also install CCTVs, File backups hardware installments, and system management.

April 2018 - Arpril 2021

Lyceum of the Philippines University

Bachelor of Science Information Technology

I graduated with an bachelor of science in Information Technology, I've learned much in HTML, Hardware troubleshooting and data analysis we also created a game called "Anitorya" in our thesis which I am in the position of Data analyst and scriptwriter of the game we also learned more about java programming and network troubleshooting

March 2015 - Arpril 2017

Lyceum of the Philippines University

Bachelor of science Computer engineering

I've study computer engineering as a freshman because I thought I can do it, what I've learned there is a little bit of C++ programming and more on mathematical problems sadly I didn't pass my QEE(Qualifying Exams for Engineering) in my sophomore so I shift a different course.

June 2011 - March 2015

Fiat Lux Academe

Secondary Education

Typical stuff and life lessons will be learned in highschool like how to deal with your future and what course would you like to take in college, everything I've learned in my highschool is how to develop my goals and life values.

June 2005 - March 2011

Haven Of Wisdom Academy

Tertiary

This is the place where you learn how to deal with highschool playtime is lessen and focus more in studying it also teach me how to be mature enough about decisions and understanding other people

Capabilities

My goal is to help you to make your work easier and lighter.

Tech Support Representative

I can take calls and deal with irate person I can also multitask while fixing their problems and I make things possible to understand my insturctions for better clarification. I can also assist anyone that is know quite knowledgable to technology.

Hardware installation

I can install printers, computers, servers, and CCTVs I can also repair some computers, reformat and software troubleshooting. I can also install some software and hardware components like RAM, Graphics card, and many more.

Data Analyst

I can provide data I collect, identify, and interprets data sets in order to answer a question or solve a problem. I do excel surveys and data compilation for the research. I do research and compilation of data so that they wouldn't have to ask questions about the problem that we solved.

Virtual Assistant

Based on my experience the thing you have to do their is make sure that your client will have satisfaction on your work. I gave assistance for everything that my client wants and gave the information that they need and answer the question they ask. You can also set the schedule for them and make sure that it's accurate and always having back up plans incase of something came up suddenly.

Forum Administrator

Being a Forum Administrator is quite challenging because you have to regulate the people on the server and you have to monitor the server in case of turbulence like being flooded by bots, spam, and toxic behavior. Once the client announces something make sure that the people on the forum will understand the announcement so I have to answer too many question in the rest of my shift.

Cyber Cafe Manager

I manage our family business internet cafe, I work their how to manage with people repair computers, server management file backups and unit installation. for this kind of job, I have to make sure that all my programs are functional or usable. Giving the assurance that my guests won't experience hard time connecting, playing games, and frustrated.

Selected Works

Here are some pictures of the company I worked in my timeline. Feel free to check them out.

Chumbi Valley

Discord Moderator/Administrator

Chumbi Valley is an enchanting role-playing blockchain-inspired by classics like Pokemon, Zelda, Stardew Valley, & the Studio Ghibli films we use discord to manage all of the people in the forum

Haircuttery

Executive Process

I do the technical support around Haircuttery I do virtual installation of printer drivers change passwords and do emailing systems.

Anitorya

Researcher/Script writter

An Android Game Application about preserving Philippine Mythology.

Tolosa computer cafe

Technician

This is our computer cafe we print here and the applications we use to manage it is Pancafe, CCboot and Mikrotik

Callmax Solutions INC.

BPO Company

Callmax Solution is a BPO company I've been working at we use Teramind to track our tasks and Dynalink for our calls it's like a typical kind of corporate office

Feel free to contact

Gmail or Outlook

I'm glad to talk, listen, and offer assistance. Together, let's develop something impressive. Let's implement your concept to a better future. Email Me.

Call Me

+639611957796